Terms & Conditions (Including SMS Terms)

Effective Date: 02/16/2026
Last Updated: 02/16/2026

These Terms & Conditions (“Terms”) govern your use of Eminent Financial Services’ websites, forms, and communications, including SMS/text messages. By using our services or opting in to communications, you agree to these Terms.

1) Services

Eminent provides professional services that may include bookkeeping, tax preparation (business/personal), tax planning, virtual/fractional CFO services, payroll processing, audit support, financial statement preparation, consulting, and related services.

2) No Professional-Advice Guarantee

We provide professional services based on information you provide. You are responsible for the accuracy and completeness of your information and documents. Outcomes may vary based on your circumstances, timeliness, and third-party requirements (e.g., IRS/state agencies).

3) Communications Consent (Email/Phone/SMS)

By providing your contact information, you authorize us to contact you for service-related purposes. Marketing communications require separate consent where applicable.

4) SMS/Text Messaging Terms (A2P Requirements)

A. Description of SMS Use Cases
If you opt in, Eminent may send SMS messages including:

  • Scheduling and appointment reminders

  • Document collection reminders and onboarding updates

  • Service alerts and filing/deadline reminders

  • Billing notices (invoice/payment reminders)

  • Limited promotional/marketing messages only if you opted in to marketing texts

B. Opt-In
You may opt in via web forms, intake forms, checkbox consent, or other affirmative methods that clearly disclose SMS messaging.

C. Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message.

D. Help Instructions
Reply HELP for help, or contact:

E. Message Frequency
Message frequency may vary depending on your relationship with Eminent (prospect vs. active client), deadlines, and service needs.

F. Message & Data Rates Disclosure
Message and data rates may apply based on your mobile carrier plan.

G. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.

H. Age Restriction (18+)
By opting into SMS, you confirm you are at least 18 years old (or have authorization to enroll the number on behalf of the account holder).

I. Link to Privacy Policy
Your privacy matters. Please review our Privacy Policy here: https://eminentfinancialservice.com/privacy-policy-page .

5) Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information and documents

  • Respond to requests needed to complete services

  • Maintain secure access to any systems you provide (e.g., accounting platforms)

  • Pay invoices according to agreed terms

6) Payments, Fees, and Refunds

Fees may be billed as flat-rate, retainer, subscription, or hybrid consulting arrangements depending on the engagement. Specific pricing, billing cadence, refunds (if any), and scope will be outlined in your proposal, engagement letter, or service agreement.

7) Intellectual Property

All website content, templates, and materials provided by Eminent remain our intellectual property unless otherwise stated in writing.

8) Disclaimers and Limitation of Liability

To the fullest extent permitted by law:

  • Services and website content are provided “as is”

  • Eminent is not liable for indirect, incidental, special, consequential, or punitive damages

  • Our total liability for any claim related to services is limited to the amount paid to Eminent for the specific services giving rise to the claim (unless otherwise required by law)

9) Termination

Either party may terminate services consistent with the applicable engagement agreement. You remain responsible for fees incurred through the termination date.

10) Governing Law

These Terms are governed by the laws of [INSERT STATE], without regard to conflict of law principles.

11) Updates to These Terms

We may update these Terms periodically. Continued use after updates constitutes acceptance.

12) Contact

Eminent Financial Services
Email: [email protected]
Phone: 1 (501) 500 9644