Privacy Policy (Eminent Financial Services)

Effective Date: 2/16/2026
Last Updated: 2/16/2026

Eminent Financial Services (“Eminent,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to our websites, forms, services, and communications (including email, phone, and SMS/text messages).

1) What Information We Collect

We may collect the following categories of information:

A. Information you provide to us

  • Contact details (name, email, phone number, mailing address)

  • Business details (company name, entity type, industry, revenue range, payroll size)

  • Intake and service information (service interests such as bookkeeping, tax preparation, tax planning, CFO services, payroll, audit support, consulting)

  • Payment and billing information (invoices, transaction records; payment processing may be handled by third-party providers)

  • Communications (messages, emails, call notes, support requests)

B. Information collected automatically

  • Website usage data (pages viewed, time on site, referring pages)

  • Device and browser data (IP address, browser type, device identifiers)

  • Cookies and similar tracking technologies (see Section 4)

C. Information from third parties (as applicable)

  • Accounting platforms, payroll providers, banks, or financial tools you authorize

  • Identity verification and fraud-prevention providers (if used)

  • Analytics providers (website performance and traffic)

2) How We Use Your Information

We use information to:

  • Provide and administer services (bookkeeping, tax prep, tax planning, CFO services, payroll, audit support, consulting)

  • Communicate with you about onboarding, documents, deadlines, scheduling, and service delivery

  • Send service-related notifications (e.g., appointment reminders, document requests, filing updates)

  • Provide customer support

  • Improve our website, forms, and service processes

  • Maintain security, prevent fraud, and comply with legal obligations

  • Send marketing communications only if you opt in, and you can opt out at any time

3) SMS/Text Messaging Opt-In Details (A2P Compliance)

If you opt in to receive SMS/text messages from Eminent, we may send messages such as:

  • Appointment confirmations and reminders

  • Document/request reminders (e.g., missing tax documents)

  • Service updates (e.g., status notifications, deadlines)

  • Billing notifications (e.g., invoice reminders)

  • Limited promotional messages (only if you opt in for marketing texts)

Consent and choice

  • Your consent to receive SMS messages is not a condition of purchase.

  • Message frequency may vary.

  • Message and data rates may apply.

Opt-out

  • Reply STOP at any time to unsubscribe from SMS messages.

  • Reply HELP for help.

Important Mobile Information Sharing Statement

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

  • Information sharing to subcontractors/service providers is permitted solely to provide support services (e.g., messaging delivery vendors), and they are not allowed to use your information for their own marketing.

4) Cookie & Tracking Practices

We may use cookies, pixels, and similar technologies to:

  • Enable core site functionality

  • Understand site traffic and performance

  • Improve user experience and marketing effectiveness (where permitted)

Your choices
You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5) Data Security and Handling

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of any login credentials and for securing your devices.

6) How We Share Information

We may share information:

  • With service providers who perform services for us (e.g., hosting, analytics, scheduling, payments, document storage, messaging delivery) under confidentiality obligations

  • When required by law, regulation, subpoena, or legal process

  • To protect rights, safety, and prevent fraud

  • In connection with a business transaction (e.g., merger, acquisition), subject to standard protections

We do not sell your personal information.

7) Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete certain personal information

  • Withdraw consent for marketing communications

  • Request information about our data practices

To make a request, contact us using the information below.

8) Data Retention

We retain personal information as necessary to:

  • Provide services

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

9) Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest revision.

11) Contact Us

Eminent Financial Services
Email: [email protected]
Phone: 1(501)500-9644
Support Hours: Mon–Thu 9:00a–5:00p, Fri 9:00a–1:00p]